Privacy Policy

Last Updated: March 10, 2025

Introduction

Muse Cell Bio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Muse Cell Bio when you use our website, www.jlmexograde.com (the “Site”).

This Privacy Policy applies to information we collect when you use our Site or when you otherwise interact with us. By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Contact Information

Muse Cell Bio
3839 BEE CAVES RD STE 205
WEST LAKE HILLS, TX UNITED STATES 78746-5318

Email: help@jlmexograde.com
Phone: 844-307-CELL (2355)

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Site, and information from third-party sources, as described below.

Information You Provide to Us

We collect information you provide directly to us, for example, when you fill out a form, send us an email, make a purchase, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Site, we automatically collect certain information about you and your device, including:

• Log Information: We collect log information about your use of the Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
• Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your usage of the Site, such as the actions you take, the features you use, and the content you view.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to track your use of our Site. For more information about cookies and how to disable them, please see “Cookies and Other Tracking Technologies” below.

Third-Party Analytics and Advertising

We use third-party analytics and advertising tools, including:

• Google Analytics: To help us understand how users engage with the Site. Google Analytics uses cookies and similar technologies to collect and analyze information about the use of the Site and report on activities and trends. This service may also collect information regarding your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting Google’s Privacy Policy.
• HubSpot: To help us manage our customer relationships, track interactions, and analyze marketing performance. HubSpot uses cookies to collect information about your interactions with our Site. You can learn more about HubSpot’s practices by visiting HubSpot’s Privacy Policy.
• Facebook Analytics: To help us understand how users interact with our content on Facebook and to measure the effectiveness of our Facebook advertising. Facebook uses cookies to collect information about your interactions. You can learn more about Facebook’s practices by visiting Facebook’s Privacy Policy.

How We Use Your Information

• Provide, maintain, and improve our Site and services;
• Process transactions and send you related information, including confirmations and invoices;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us;
• Monitor and analyze trends, usage, and activities in connection with our Site;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property;
• Personalize and improve the Site and provide content or features that match user profiles or interests; and
• Carry out any other purpose described to you at the time the information was collected.

How We Share Your Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
• With your consent or at your direction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing the Site from outside the United States, please be aware that information collected through the Site may be transferred to, processed, stored, and used in the United States and other jurisdictions. By using the Site, you consent to the transfer, processing, storage, and use of your information in the United States and other jurisdictions where privacy laws may be less comprehensive than those in your country.

European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights and protections under applicable data protection laws regarding the processing of your personal data. In this section, we refer to “personal data” as defined in the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We will only process your personal data when we have a legal basis to do so. Legal bases include:

• Your consent;
• The need to perform a contract with you;
• Compliance with a legal obligation;
• Protection of your vital interests or those of another person;
• The performance of a task carried out in the public interest; and
• Our legitimate interests, provided they do not outweigh your fundamental rights and freedoms.

Data Subject Rights

If you are located in the EEA, United Kingdom, or Switzerland, you have the following rights:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Data Portability: You have the right to request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to our processing of your personal data based on our legitimate interests or for direct marketing purposes.
• Withdrawal of Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the contact information provided in the “Contact Information” section above.

Supervisory Authority

If you are located in the EEA, United Kingdom, or Switzerland and believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a supervisory authority in the country where you reside, where you work, or where the alleged infringement occurred.

Cookies and Other Tracking Technologies

What Are Cookies

Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Site to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site.
• Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our Site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

How to Manage Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the internet or email.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Children’s Privacy

The Site is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the contact information provided above.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our information practices and the choices available to you.

Your Choices

Account Information

You may update, correct, or delete your account information at any time by contacting us using the contact information provided above. Note that we may retain certain information as required by law or for legitimate business purposes.

Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us using the contact information provided above. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

Do Not Track

Some browsers offer a “Do Not Track” (“DNT”) signal whereby you may indicate your preference regarding tracking and cross-site tracking activity. We currently do not respond to browser DNT signals, as there is not yet a common understanding among industry participants as to how to interpret these signals. We are committed to protecting your privacy and providing you with choices regarding how your data is used, and we encourage you to use the other tools we provide to manage your preferences.

California Privacy Rights

If you are a California resident, California law requires us to provide you with some additional information regarding your rights with respect to your “personal information” (as defined in the California Consumer Privacy Act (“CCPA”)).

Under the CCPA, California residents have the right to request:

• Information about the personal information we have collected about them and the sources of that information
• The deletion of personal information we have collected about them
• That we disclose the specific pieces of personal information we have collected about them

California residents also have the right not to receive discriminatory treatment for exercising their rights under the CCPA.

To exercise these rights, please contact us using the contact information provided above. Please note that we may verify your identity before responding to your requests.

Your Consent

By using our Site, you consent to our Privacy Policy.

If you have any questions about this Privacy Policy, please contact us using the contact information provided above.